SUPPORT AND TRAINING
Support and training services are provided to maximize the reliability and usability of AUTOELREPHO® instrument.
Basic training for new AUTOELREPHO® users gives a strong knowledge about the routine measurements in the customer's own laboratory environment. The trainers are familiar with the quality system requirements and also the product specific issues in the pulp and paper industry.
AUTOELREPHO® main users have the opportunity to attend more complete colorimetry training tailored to pulp and paper industry specific needs. Also calibration procedures are covered more thoroughly.
Support services are available under service agreement or as needed. Service agreement usually includes remote modem monitoring service of the instrument to guarantee reliable operation also between on-site service visits. Remote service is also a cost effective way to verify the good working condition of the instrument.
For more information, please contact AUTOELREPHO® representative.